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About your order

Belitae Organics orders generally ship within 1-2 days and most items will be shipped from our warehouse the same day an order is received (Monday-Friday prior to 2:00PM PST). Orders received after 2:00PM, or those received over the weekend, or on a national holiday will be shipped the following business day. Orders are shipped via UPS and properly insured at no additional cost to you. When will my Order Arrive? Orders shipped via standard ground will usually in arrive within 3-5 business days. Orders shipped via expedited shipping will normally arrive within 1-3 business days depending on the shipping option that was selected during checkout. How do I track my order? Orders shipped are trackable by logging into your account. Customers will be notified that the UPS tracking number has been posted via an Order Status Update e-mail as well. 1. Login to your Amazon account 2. Hover your mouse over the text area that says "Hello (name) Your Account" 3. Click on "Your Orders" in the drop down menu that appears 4. Find the order for your Belitae Organics product and click on the big yellow button that says "Track Package" International Shipping: We do not currently ship orders outside of the United States. However, international customers are encouraged to contact us with specific details of any special order request. Return an Item: 1. Login to your Amazon account 2. Hover your mouse over the text area that says "Hello (name) Your Account" 3. Click on "Your Orders" in the drop down menu that appears 4. Click on the button that says "Return or Replace Items" 5. Follow the instructions to return the item

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